Shipping
We ship Federal Express Priority Overnight, DHL and Delta Dash. All customers have the option to choose any of these options. Actual shipping rates are quoted by request, shipping can run anywhere from $30-100 depending on weight and destination. There are no extra box charges, heat/cool pack charges, or minimum order amounts required. Sorry, we only ship live animals in the United States. You can be assured that your reptile will be shipped professionally and safely.

Live Animal Guarantee
We guarantee live, 100% healthy, and properly sexed animals. There is a 72 hour guarantee on all of the animals we sell (unless otherwise noted); if for any reason you are not satisfied, contact us immediately within the specified amount of time to get a credit or replacement of your choice. Shipping is non-refundable. Freeze and photograph any deceased animals as we may need proof to verify any problems. If we do not hear from you in 72 hours, we will assume you are happy with your animals. Live arrival of healthy specimens is guaranteed as long as low temperatures are above 40 degrees F and high temperatures are below 90 degrees F at the receiver's address. The package must be signed for in order for our live arrival guarantee to apply.

Payment
We accept PayPal, Check and US Postal Money Orders. Checks and Money Orders have a 7-10 day clearance time before shipping.

Deposits
A 25% non-refundable deposit is required to hold any reptile(s). Full payment is expected within two weeks of initial deposit for purchases under $500 unless other arrangements are made. Balances of $500 or more are required to be paid within 30 days of purchase agreement. Additional time can be arranged on a case by case basis.